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Norfolk Street Pharmacy
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Norfolk Street Pharmacy
We are an independent NHS Community Pharmacy serving the people of Stoke-on-Trent.
About Our
Norfolk Street Pharmacy
Our Pharmacists have been serving the community and surrounding areas for many years and they are aware of the needs of the local people. Our main aim is to create a positive and caring contribution to the community we serve, together with the best healthcare and dispensing service across Stoke-on-Trent. We pride ourselves on our efficient prescription service with waiting times no longer than 10 minutes. If we have to order your medication we can have it in for the next day guaranteed.

We are a Healthy Living Pharmacy with Healthy Living Champions on hand to talk about all aspects of your lifestyle whether you are looking for advice or a change. We can point you in the right direction. The Pharmacist and our trained assistants are always available for advice on all medicines and minor ailments, in private if required. Repeat prescriptions can be ordered online, calling the pharmacy or coming in person. We Collect prescriptions from all surgeries in Stoke and Newcastle. We provide a free prescription delivery service.

We can dispense private prescriptions at competitive prices.

We provide NHS services; Minor Ailments, Medicine Use Reviews (MURS), New Medicine Service, Substance Misuse, Emergency Hormonal Contraception, Waste Management, Travel Healthcare and Repeat Dispensing to name a few. We keep a wide range of over the counter medicines, vitamins, supplements as well as toiletries and baby products.

Our staff work hard to provide you with the best possible service.
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1-5 Norfolk Street
01782 27 20 27
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Premises GPhC Number:
Navid Kaleem (2064676)
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Latest Advice
The most common symptoms of coronavirus (COVID-19) are recent onset of:
  • New continuous cough and/or
  • High temperature
  • loss or change to your sense of smell or taste  

For most people, coronavirus (COVID-19) will be a mild illness If you have coronavirus symptoms:
  • Do not go to a GP surgery, pharmacy or hospital
  • You do not need to contact 111 to tell them you're staying at home
  • Testing for coronavirus is not needed if you're staying at home
  • Plan ahead and ask others for help to ensure that you can successfully stay at home and consider what can be done for vulnerable people in the household
  • Ask your employer, friends and family to help you to get the things you need to stay at home
  • Wash your hands regularly for 20 seconds, each time using soap and water, or use hand sanitiser
  • If you feel you cannot cope with your symptoms at home, or your condition gets worse, or your symptoms do not get better after 7 days, then use the NHS 111 online coronavirus service. If you do not have internet access, call NHS 111. For a medical emergency dial 999
  • Visit NHS 111 Online for more information

Stay at Home
  • If you live alone and you have symptoms of coronavirus illness (COVID-19), however mild, stay at home for 7 days from when your symptoms started. (See ending isolation section below for more information)
  • If you live with others and you or one of them have symptoms of coronavirus, then all household members must stay at home and not leave the house for 14 days. The 14-day period starts from the day when the first person in the house became ill
  • It is likely that people living within a household will infect each other or be infected already. Staying at home for 14 days will greatly reduce the overall amount of infection the household could pass on to others in the community
  • For anyone in the household who starts displaying symptoms, they need to stay at home for 7 days from when the symptoms appeared, regardless of what day they are on in the original 14 day isolation period. (See ending isolation section below for more information
  • If you can, move any vulnerable individuals (such as the elderly and those with underlying health conditions) out of your home, to stay with friends or family for the duration of the home isolation period
  • If you cannot move vulnerable people out of your home, stay away from them as much as possible
Find out more about UK Gov Coronavirus Response
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